Is there a registry entry I need to check or a Windows service that is supposed to have been started but may be disabled on my machine? Basically what does the Endnote X2 full text find feature depend on that the online search to pubmed doesn’t require? IM, outlook, IE7/8, program updates, etc). So, I’m pretty sure this is not an IT/institution block/problem.ĭoes Endnote X2 use some kind of special DNS lookup or port connection that is not commonly used by other programs? I have no problems with any other software that needs to connect to the internet (eg. I then installed the X2 demo file on the laptop (windows XP SP3) belonging to a colleague connected to the same workgroup/network as I and interestingly he is able to download full text and urls to my library file on his computer. None of the above changes have made a difference.

created a new library with X2 with fresh searches.

Removed all folders belonging to endnote and refman.

uninstalled all versions of Endnote including the demo.

downgraded from IE8 to IE7 (I read that this in a forum).

turned off the firewall and virus checker.

I’ve attempted the following to rectify the situation: If I exit X2 and reopen the library and try to download a full text, the error message reappears once again. If I attempt to find full text again, I don’t get the above error, but it still fails to find texts/urls.

I receive this error regardless whether I input my login info or whether I keep it blank.Īfter this message, X2 is unable to download any full texts nor any Urls, though, the online search with pubmed continues to function. For better Find Full Text results, please adjust your EndNote Web server preferences.” “Cannot connect to EndNote Web server at ‘ ’. I am able to open my previously created libraries and I am able to perform pubmed searches within X2 without difficulties.Īs soon as I select “find full text” for a reference, I receive the following error: I installed the Endnote X2 demo version yesterday. I have used Endnote for some time, having installed versions 7, 9 and X1 on this machine. I have a laptop installed with all the latest updates (SP3) of windows XP. This is most likely a windows XP issue but it pertains to my problems with Endnote so hopefully someone can help me out.

Endnote web server preferences adjust